:root{
  --bg:#0b1220;
  --panel:#111b2f;
  --panel2:#0f172a;
  --text:#e5e7eb;
  --muted:#9ca3af;
  --line:rgba(255,255,255,.10);
  --good:#22c55e;
  --warn:#f59e0b;
  --bad:#ef4444;
  --info:#60a5fa;
  --chip:rgba(255,255,255,.08);
  --shadow:0 8px 28px rgba(0,0,0,.35);
  --radius:18px;
  --radius2:14px;
  --tap:52px;
  --max:1060px;
  --font: system-ui, -apple-system, Segoe UI, Roboto, Helvetica, Arial, "Apple Color Emoji","Segoe UI Emoji";
}
*{box-sizing:border-box}
html,body{height:100%}
body{
  margin:0;
  font-family:var(--font);
  background: radial-gradient(1100px 700px at 15% -10%, rgba(96,165,250,.18), transparent 55%),
              radial-gradient(900px 600px at 95% 10%, rgba(34,197,94,.14), transparent 50%),
              radial-gradient(900px 600px at 60% 115%, rgba(245,158,11,.14), transparent 55%),
              var(--bg);
  color:var(--text);
}
a{color:inherit;text-decoration:none}
.container{max-width:var(--max);margin:0 auto;padding:16px 16px 96px}
.topbar{
  position:sticky;top:0;z-index:50;
  backdrop-filter: blur(10px);
  background: rgba(11,18,32,.70);
  border-bottom:1px solid var(--line);
}
.topbar .inner{max-width:var(--max);margin:0 auto;padding:12px 16px;display:flex;gap:12px;align-items:center;justify-content:space-between}
.brand{display:flex;gap:10px;align-items:center}
.logo{
  width:34px;height:34px;border-radius:12px;
  background: linear-gradient(145deg, rgba(96,165,250,.95), rgba(34,197,94,.85));
  box-shadow:0 10px 24px rgba(0,0,0,.35);
}
.brand h1{font-size:14px;line-height:1.1;margin:0}
.brand small{display:block;color:var(--muted);font-weight:500}
.pills{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.pill{
  display:inline-flex;align-items:center;gap:8px;
  padding:10px 12px;border-radius:999px;background:var(--chip);
  border:1px solid var(--line);color:var(--text);font-weight:600;font-size:12px;
}
.pill select{
  appearance:none;border:none;outline:none;background:transparent;color:var(--text);
  font-weight:700;font-size:12px;padding-right:2px;cursor:pointer
}
.pill .dot{width:8px;height:8px;border-radius:999px;background:var(--info)}
.pill .dot.good{background:var(--good)}
.pill .dot.warn{background:var(--warn)}
.pill .dot.bad{background:var(--bad)}

.section-title{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin:16px 0 10px}
.section-title h2{margin:0;font-size:18px;letter-spacing:.2px}
.section-title .sub{color:var(--muted);font-size:12px;font-weight:600}

.grid{display:grid;gap:12px}
@media(min-width:820px){
  .grid.kpis{grid-template-columns:repeat(6, 1fr)}
  .grid.main{grid-template-columns:1.15fr .85fr}
}
.card{
  background: linear-gradient(180deg, rgba(17,27,47,.92), rgba(15,23,42,.92));
  border:1px solid var(--line);
  border-radius:var(--radius);
  box-shadow:var(--shadow);
}
.card .hd{padding:14px 14px 10px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:10px}
.card .hd h3{margin:0;font-size:14px}
.card .hd .meta{color:var(--muted);font-size:12px;font-weight:600}
.card .bd{padding:14px}
.kpi{
  padding:14px;border-radius:var(--radius);
  background: rgba(255,255,255,.04);
  border:1px solid rgba(255,255,255,.10);
  min-height:86px;
  display:flex;flex-direction:column;gap:8px;justify-content:space-between;
}
.kpi .label{color:var(--muted);font-size:12px;font-weight:700;letter-spacing:.2px}
.kpi .value{font-size:28px;font-weight:850;letter-spacing:.2px}
.kpi .hint{display:flex;align-items:center;justify-content:space-between;color:var(--muted);font-size:12px;font-weight:700}
.kpi .hint .tag{
  padding:6px 10px;border-radius:999px;background:rgba(255,255,255,.06);
  border:1px solid rgba(255,255,255,.10);
  font-size:11px
}
.kpi.good .value{color:var(--good)}
.kpi.warn .value{color:var(--warn)}
.kpi.bad .value{color:var(--bad)}
.kpi.info .value{color:var(--info)}
.kpi:hover{transform:translateY(-1px);transition:.12s ease}
.kpi:active{transform:translateY(0px)}
.kpi[role="link"]{cursor:pointer}

.row{display:flex;gap:10px;align-items:center}
.chips{display:flex;gap:8px;flex-wrap:wrap}
.chip{
  display:inline-flex;align-items:center;gap:8px;
  padding:8px 10px;border-radius:999px;background:var(--chip);
  border:1px solid var(--line);font-size:12px;font-weight:700;color:var(--text);
}
.chip .dot{width:9px;height:9px;border-radius:999px;background:var(--muted)}
.chip.active{outline:2px solid rgba(96,165,250,.35)}
.btn{
  height:var(--tap);
  padding:0 14px;border-radius:14px;
  border:1px solid var(--line);
  background:rgba(255,255,255,.06);
  color:var(--text);
  font-weight:800;
  display:inline-flex;align-items:center;justify-content:center;gap:10px;
  cursor:pointer;
}
.btn.primary{background:rgba(96,165,250,.16);border-color:rgba(96,165,250,.35)}
.btn.danger{background:rgba(239,68,68,.13);border-color:rgba(239,68,68,.30)}
.btn.good{background:rgba(34,197,94,.12);border-color:rgba(34,197,94,.28)}
.btn:active{transform:translateY(1px)}
.btn.small{height:44px;padding:0 12px;border-radius:12px;font-size:13px}

.table{width:100%;border-collapse:separate;border-spacing:0 10px}
.table th{
  text-align:left;color:var(--muted);font-size:12px;font-weight:800;padding:0 10px
}
.table td{
  background:rgba(255,255,255,.04);
  border-top:1px solid rgba(255,255,255,.10);
  border-bottom:1px solid rgba(255,255,255,.10);
  padding:12px 10px;vertical-align:middle;
}
.table tr td:first-child{
  border-left:1px solid rgba(255,255,255,.10);
  border-top-left-radius:14px;border-bottom-left-radius:14px
}
.table tr td:last-child{
  border-right:1px solid rgba(255,255,255,.10);
  border-top-right-radius:14px;border-bottom-right-radius:14px
}
.badge{
  display:inline-flex;align-items:center;gap:8px;
  padding:7px 10px;border-radius:999px;font-size:12px;font-weight:900;
  border:1px solid rgba(255,255,255,.12);
  background:rgba(255,255,255,.06);
}
.badge .dot{width:9px;height:9px;border-radius:999px;background:var(--muted)}
.badge.missed .dot{background:var(--warn)}
.badge.abandoned .dot{background:var(--warn)}
.badge.voicemail .dot{background:var(--info)}
.badge.mailbox_full .dot{background:var(--warn)}
.badge.answered .dot{background:var(--good)}
.badge.recovered_text .dot{background:var(--good)}
.badge.recovered_callback .dot{background:var(--good)}
.badge.none .dot{background:var(--muted)}

.link{color:rgba(96,165,250,.98);font-weight:900}
.muted{color:var(--muted)}
.hr{height:1px;background:var(--line);margin:10px 0}

.navbar{
  position:fixed;left:0;right:0;bottom:0;z-index:60;
  background: rgba(11,18,32,.86);
  border-top:1px solid var(--line);
  backdrop-filter: blur(10px);
}
.navbar .inner{max-width:var(--max);margin:0 auto;display:flex;justify-content:space-around;gap:8px;padding:10px 10px}
.navitem{
  min-width:76px;
  display:flex;flex-direction:column;align-items:center;gap:6px;
  color:var(--muted);font-size:11px;font-weight:800;
  padding:10px 10px;border-radius:16px;
}
.navitem.active{color:var(--text);background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.10)}
.navicon{width:22px;height:22px;border-radius:8px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.10)}

.toast{
  position:fixed;left:50%;transform:translateX(-50%);bottom:86px;
  background:rgba(17,27,47,.95);
  border:1px solid rgba(255,255,255,.12);
  padding:12px 14px;border-radius:14px;
  box-shadow:var(--shadow);
  font-weight:800;font-size:13px;
  display:none;z-index:80
}
.toast.show{display:block}
input, textarea{
  width:100%;border-radius:14px;border:1px solid rgba(255,255,255,.12);
  background:rgba(255,255,255,.06);color:var(--text);
  padding:12px 12px;font-weight:700;outline:none
}
textarea{min-height:110px;resize:vertical}
label{display:block;font-size:12px;font-weight:900;color:var(--muted);margin:8px 0 6px}
.formgrid{display:grid;gap:12px}
@media(min-width:820px){ .formgrid{grid-template-columns:1fr 1fr} }

.badge.recent .dot{background:var(--bad)}
.badge.recent{background:rgba(239,68,68,.10);border-color:rgba(239,68,68,.28)}
.badge.resolved .dot{background:var(--good)}
.badge.resolved{background:rgba(34,197,94,.10);border-color:rgba(34,197,94,.28)}